Friday, December 17, 2010

Sightline Valuable Partner to Indian Tribes

Nearly a quarter of a million Americans visited gaming facilities owned and operated by Indian tribes in 2009, and Sightline Payments LLC is quickly becoming a much-valued partner with its innovative, secure and convenient financial products.

The Nooksack River Casino in Deming, Washington, is only one of the latest gaming facilities to reap the benefits of working with Sightline Payments LLC. Now marking its 17th anniversary, Nooksack partnered with Sightline Payments LLC for their Customer Appreciation Month this December, kicking off the celebration with a “Free Fee Days” SmartAdvance promotion.

Results reported were immediate and remarkable, as the Nooksack facility saw two to three times increases in the average ticket, and new customers who had historically been reluctant to use fee-based transactions.

Sightline Payments LLC is an industry leader in the gaming market, offering dramatically increased revenue and reduced costs for customers, and in particular the Indian tribe-operated facilities such as the Nooksack River Casino.

Wednesday, December 8, 2010

Sightline Payments Offers National Service and Malleable Financing Terms

Outside of supplying the gaming industry’s #1 kiosk, Sightline Payments LLC has a contract in place to deliver incomparable nationwide service and malleable financing terms. When choosing Sightline Payments LLC you and your patrons will be backed with quality innovative products and services. Sightline Payments LLC only employs professional customer service teams to assist and narrow down any issue and always delivering the best outcome for the client.

Sightline Payments LLC Is The Superior Choice For Your Business

Sightline Payments LLC believes our competitive advantage simply boils down to better products and better service for less money. You can have confidence when choosing Sightline Payments LLC as your ticket redemption and cash access solutions partner knowing you have one of the industries most knowledgeable and experienced management teams behind you. With two-thirds or more of your gaming revenue being derived from cash access services coupled with the key operational importance of ticket redemption kiosks- Sightline Payments LLC believes it’s worth your time to look at another option for your business and your valued patrons.

Thursday, December 2, 2010

Star 2011 ATM Fee Changes Effective April 1, 2011

The Star Network has published the following ATM fee changes. Effective April 1, 2011:

1) Elimination of Star ATM Convenience Fee
Effective April 1, 2011, Star is eliminating the $0.035 ATM Convenience fee on surcharged transactions.
2) Implementation of Star ATM Acquirer Fee.
Effective April 1, 2011, Star begins assessing an ATM Acquirer Fee of $0.05 on every Star ATM transaction for which interchange is paid. This fee is assessed on both surcharged and non-surcharged and financial and non-financial transactions.

The Star network pays interchange of $0.54 per ATM financial transaction and $0.25 per ATM non-financial transaction on off-premise ATMs. The net effect resulting from the ATM Acquirer Fee for an ATM financial transaction is $0.49; the net effect resulting from the ATM Acquirer Fee for an ATM non-financial transaction is $0.20.

About STAR
The STAR® Network enables consumers to use their ATM / debit cards to obtain cash and make purchases quickly and securely throughout the United States. With a singular focus on real-time debit payment processing for more than 25 years, STAR is committed to driving increased reliability, security, cardholder convenience, and choice wherever and whenever consumers demand access to their money. STAR puts its debit expertise and industry knowledge to use for its clients – which include financial institutions, retailers, processors and billers – delivering innovative services as well as market insights that help them increase the value they derive from their debit programs. For more information, visit

Helmed by gaming payments industry veterans Kirk Sanford, Tom Sears, and Diran Kludjian, Sightline Payments has invested considerably on innovative payment technologies to the gaming market ensuring the most reliable, secure, and convenient solutions for consumers to access their funds in a casino. Sightline’s transformational approach to the industry focuses on delivering solutions that none of their competitors offer that can generate new and meaningful revenue and reduce expenses to the casino operator.

Monday, October 25, 2010

Sightline Payments Gets Ready for Global Gaming Expo (G2E) 2010

Sightline Payments Gets Ready for Global Gaming Expo (G2E) 2010

Make sure you visit Sightline Payments at Booth 3021 or view us on the interactive exhibit map- click here

Sightline Payments has invested considerably in the last 12 months on innovative payment technologies to the gaming market ensuring the most reliable, secure, and convenient solutions for consumers to access their funds in a casino. Sightline’s transformational approach to the industry focuses on delivering solutions that none of their competitor’s offer that can generate new and meaningful revenue and reduce expenses to the casino operator.

Global Gaming Expo- G2E, the only event “by the industry, for the industry,” has spent 10 years on the cutting edge to help businesses succeed in the gaming industry. Join us this November 16-18 in Las Vegas to see and learn what’s new and what’s next in the dynamic and ever-changing casino payments industry.

Exhibitor Hours:
Tuesday, November 16
10:00 am - 5:00 pm
Wednesday, November 17
10:00 am - 5:00 pm
Thursday, November 18
10:00 am - 3:00 pm

Don’t miss on Thursday, November 18 10:30am - 11:30am the Tribal Gaming Keynote: Tribal Crossfire—Native American Leaders Roundtable
The growth of tribal gaming, like that of commercial gaming, has slowed recently. The economic downturn, questions about financing and sovereignty and a change in administration have all worked together to make tribal gaming expansion that much more complicated. At this session, one of the most respected journalists in Indian Country convenes a panel of regional and national tribal leaders to discuss the issues that will shape tribal government gaming in the future.
The Moderator is Victor Rocha, owner & editor of along with speakers: Honorable Leslie Lohse, chairwoman, California Tribal Business Alliance; Kurt Luger executive director, Great Plains Indian Gaming Association; Sheila Morago, executive director, Arizona Indian Gaming Association; Brian Patterson, president, United South & Eastern Tribes, Inc.; Daniel J. Tucker, chairman, California Nations Indian Gaming Association; Mark Van Norman, executive director, National Indian Gaming Association (NIGA).

Wednesday, September 8, 2010

Sightline Payments: Can Nevada Licensees Enter Into Business Relationships With Internet Based Gaming Companies?

Recently the Nevada Gaming Control Board has been responding to numerous requests regarding clarification as to the extent that Nevada licensees can enter into business relationships with internet based companies that provide a gaming product. A response to one of these requests is being disseminated to assist Nevada licensees in this assessment process on a go forward basis. Please click on the following link to access this report. Business Relationships With Internet Based Companies Response

Nevada gaming companies see potential flush online
Companies operating offshore poker sites may be out of luck in U.S.

The race for Internet gambling riches may have turned in favor of Nevada-based casino operators that own some of the best-known brands in the business.

Bricks-and-mortar casinos in Nevada and other states have stood by while online wagering has blossomed into a multibillion-dollar business. They were unwilling to risk operating Web casinos considered illegal under federal law.

Now, they stand to be big winners under legislation that aims to punish foreign gambling websites that have profited significantly by accepting bets from Americans.
“Clearly it’s in the best interest of Nevada casinos to limit those who can get licenses to those not currently in the (online) industry because they have had a large head start,” Las Vegas gaming attorney Tony Cabot said.

On Wednesday, the House Financial Services Committee passed a bill to legalize and regulate online betting — but not before tacking on amendments designed to prevent online operators now violating U.S. gambling laws from becoming licensed under the new regime. The bill will be forwarded to the House.

“Al Capone couldn’t get a liquor license if he’d stayed around to the end of Prohibition,” said Rep. Brad Sherman, D-Calif., who authored one of the amendments.
One amendment prohibits entities that “knew or should have known” they were operating or working for illegal online gambling sites and bans licenses for individuals involved in taking wagers, paying winnings or promoting such sites. The restrictions, among many protections added in committee, received support from conservatives and moderates who either oppose or aren’t comfortable with Internet gambling.

“These are criminal enterprises,” Rep. Spencer Bachus, R-Ala., a gambling opponent who voted against the bill, said of the many betting websites.
These sites include popular poker brands that are widely advertised in the United States. The federal government considers all forms of Internet gambling illegal, however.

The amendments strengthen the bill’s original language, which prohibited licensing applicants delinquent in filing state or federal taxes. Internet poker sites operate offshore and do not pay U.S. taxes.

Some online gambling experts say the bill’s current wording will make it difficult, if not impossible, for the two largest gambling websites, and, to obtain federal licenses — effectively clearing the playing field for bricks-and-mortar casino companies such as Harrah’s Entertainment, which owns the World Series of Poker franchise.

The online poker sites and their supporters, such as poker advocacy group Poker Players Alliance, disagree.“(N)othing in the committee-passed legislation precludes lawful Internet poker-only operators whom U.S. players know and trust today from the opportunity to operate under a regulated system,” the alliance, a group for legalizing online poker, said in a statement.

Poker sites have lobbied Congress for years for legalization. Internet gambling operators also have approached the Nevada Gaming Control Board, the state’s gaming regulatory body, seeking guidance on possible state authorization of Internet gambling or a federal regulatory system in which the state might play a role. Such efforts, experts say, may have backfired.

If Congress approves a federal regulatory system like Nevada’s, it would be “very difficult” for sites now accepting bets from Americans to operate legally, Nevada Gaming Control Board member Mark Lipparelli said last week. Lipparelli and Control Board staff are following the federal legislation and its potential effect on state agencies.

One amendment gives the Treasury Department the option of outsourcing Internet gambling regulation to state agencies, such as those with more experience regulating gambling, as an alternative to creating more federal bureaucracy.
“There’s no need for us in the federal government to reinvent the wheel here,” said Rep. John Campbell, R-Calif. The bill includes many controls that parallel Nevada rules designed to keep out the mob, including requirements that regulators conduct background checks of owners and managers of online entities. Financing must come from a “suitable source,” and licensed operators must have “good character, honesty and integrity.” The legislation lacks details on the standards for such investigations, which would be established by the Treasury Department. Regulators would have to audit gambling software that prevents minors from gambling and imposes protections for compulsive gamblers.

Internet gambling companies doing business in the United States are mounting legal defenses to ensure survival should the bill pass Congress. Web casinos have long argued that federal laws such as the Wire Act, passed during the Kennedy administration to crack down on mob-controlled bookmaking operations, don’t specifically outlaw online gambling. The Unlawful Internet Gambling Enforcement Act of 2006 further criminalized Internet wagers by making it illegal for banks to process such transactions using credit or debit cards. The law is focused on online gambling transactions and doesn’t alter existing gambling laws, poker sites say.
PokerStars welcomes the bill’s licensing standards because the company, which has long sought to be regulated in the United States, has built sophisticated controls to protect against underage gambling, money laundering and collusion, said Tom Goldstein, a Washington-based attorney for the privately held company. PokerStars is based on the Isle of Man, which has crafted Internet gambling regulations that pass muster with foreign governments that have legalized online wagering.

Recently, France and Italy vetted such controls when they approved the company’s poker websites, he said.

PokerStars, which believes it operates legally in the United States, applies “massive algorithms” to data on poker hands and players to detect fraud, Goldstein said.

The Wire Act applies to sports books, which is one reason why the federal government has not prosecuted companies involved in online poker only, he added.
Such arguments don’t pass muster with the Justice Department, however. Federal authorities say Internet gambling is a largely anonymous enterprise that can’t be adequately regulated and lacks effective technology to verify the age, identity and location of players. Specifically, the FBI has said Internet gambling allows players to cheat others and launder money in the process.

Most of Nevada’s casino giants — some of which have arm’s-length business arrangements with online poker sites — support legalizing Internet gambling but are not taking sides on whether major online poker sites should be out of the running for a license.

While Nevada casinos wait on the sidelines, they must determine whether to risk potential licenses by aligning with competitors that have long-standing relationships with millions of potential customers and years of expertise running virtual casinos.

Online poker sites aren’t about to give up their competitive advantage and will fuel future debate about whether their business is illegal, Cabot said.
“Whether it plays out in the courts or in Congress, there’s probably going to be a lot more debate before the end of this controversy,” the attorney said.
This article was originally posted at

Sightline Payments LLC is a privately held company in Las Vegas Nevada that offers casino payment solutions for non-internet casinos.

Opinions: Many Internet gambling experts think California, rather than Nevada, will emerge as the online gambling leader. In California, a bill draft proposed by a coalition of casino tribes and card rooms has emerged alongside a similar bill introduced in Congress this month by Sen. Robert Menendez, D-N.J. The Menendez bill, which expressly legalizes Internet poker nationally, follows a companion bill introduced by Rep. Barney Frank, D-Mass., to legalize Internet casinos.

Sunday, August 1, 2010

Sightline Payments: ATM Hacking- Fact or Fiction?

The Sightline Payments LLC Team and IT group are working with industry resources to determine “fact or fiction” in this identified hacking scheme. Sightline uses enterprise level NCR ATM3X devices which do not use the Windows CE systems (which is the operating system the vulnerability has been shown to occur). Sightline uses the latest proprietary PCI tools, firewalls, and secure telecommunications to detect and stop these types of hacking events.

In the gaming industry, Windows CE based systems are used on certain ticket redemption and ATM devices(confirm with your provider).

An article in ZD Net discussed this in more detail.

Using home-brewed software tools and exploiting a gaping security hole in the authentication mechanism used to update the firmware on automated teller machines (ATMs), a security researcher hacked into ATMs made by Triton and Tranax and planted a rootkit that dispensed cash on demand. Barnaby Jack, Director of Research at IOActive Labs, used a laptop with a custom-built software tool called “Dillinger” (named after the famous bank robber) to overwrite the machine’s internal operating system, take complete control of the ATM and send commands for it to spew cash on demand.

At the Black Hat security conference in Las Vegas, Jack demonstrated two different attacks against Windows CE-based ATMs — a physical attack using a master key purchased on the Web and a USB stick to overwrite the machine’s firmware; and a remote attack that exploited a flaw in the way ATMs authenticate firmware upgrades.

He did not provide any technical details that would allow anyone to reproduce the attack techniques but suggested that a skilled hacker could exploit these weaknesses if ATM manufacturers continue to create software with gaping security holes.

“There are attack vectors in all these standalone or hole-in-the-wall ATMs,” Jack warned, noting that many ATMs are protected by a master key that can be bought for $10.78 on hundreds of web sites. ”With this master key, I can walk up to a secluded ATM and have access to USB [and] SD/CF slots. In some cases, opening and inserting my USB key was faster than installing a skimmer,” he said.

The most impressive attack, which used the “Dillinger remote ATM attack/admin tool, was done via a laptop connected to the ATM. It launched an exploit against an authentication bypass vulnerability in the ATM’s remote monitoring feature (this is enabled by default on all ATMs) and allowed the hacker to retrieve ATM settings, master passwords, receipt data and the location and name of the business hosting the ATM.

The Dillinger tool came with a graphical UI that included features to “Retrieve Track Data,” or simply “Jackpot!”. A click of the Jackpot button and the commandeered ATM started spewing cash on demand.

The “Black Hat” computer security conference originated in 1997 as an annual conference. Its attendee list includes government representatives, FBI agents, computer hackers and other computer experts. The 2010 Black Hat Conference was just held in Las Vegas. One speaker, Barnaby Jack, did a presentation pertinent to the ATM industry. His topic: “Jackpotting Automated Teller Machines.” In his demonstration, he took a detour from the commonly known ATM hacks (skimming devices or smash and grabs). Barnaby was able to have the terminal spew out currency by attacking the terminal’s software.

Updating the gaming industry on issues like this to protect their business is one more example of how Sight Line Payments is on your side.

Regards, The Sightline Payments LLC Team- Kirk Sanford, Tom Sears, and Diran Kludjian

Saturday, July 31, 2010

Durbin Interchange Amendment

President Obama signed the Dodd-Frank Wall Street Reform and Consumer Protection Act into law on July 21, 2010. This law is commonly referred to as the Durbin Interchange Amendment. The amendment imposes restrictions on interchange fees paid by merchants on debit card transactions and directs the Federal Reserve to issue regulations implementing those restrictions.

The Federal Reserve is required by the law to issue final rules within 9 months; the restrictions take effect 12 months after the bill was signed into law (by July 21, 2011).

Sightline Payments LLC is actively monitoring the Durbin Interchange Amendment process and through its partner relationships contacting the Federal Reserve as it begins to define the requirements. As further details become known and available, Sight Line Payments will share them with you.

Thursday, March 18, 2010

Sightline Payments: Message to Casino ATM Patrons

Casino patrons should have confidence and trust when they use their credit and ATM cards in casinos. Unfortunately, some of the casino industry's largest Global providers of Cash Access and ATM products fall short in meeting this expectation.

Here is an ATM incident reported in the Las Vegas Sun where "40,000 customers nationwide were charged for cash withdrawals, but did not receive their cash" Article: Casino ATM Operator Fixing Cash Withdrawal Problem. You can also check out Casino ATM Customer Complaints and TechNewsWorld Discussion to read what casino ATM victims have to say.

If you are a casino patron that has experienced bad service, had your account erroneously debited by a casino ATM provider, or had your personal information shared with third parties without your permission, you should let your favorite casino know about a better choice out there- one where your sensitive or personal data will never be compromised. Sightline Payments is the provider on your side.

Learn more about how your data is protected with PCI-DSS and SAS 70 Type II compliance.

To learn more about Sightline Payments please call 702-851-4747 or visit

Sightline Payments: Message to Prospective Clients

The casino cash access and ticket redemption business has been a passion of our management team for more than a decade. We deliver new and innovative ways of redeeming tickets and delivering cash to your patrons, while at the same time reducing your costs, increasing your commissions, and creating operational efficiencies.

Our targeted mission is to make Sightline Payments the gaming industry's preferred cash access and ticket redemption provider by focusing on delivering outstanding value, continuous innovation, exceptional guest experience, and consistently fulfilling our "Customer Focused" promise.

We believe our competitive advantage simply boils down to better products and better service for less money. You can have confidence in choosing Sightline Payments as your ticket redemption and cash access partner knowing you have one of the industry's most experienced and knowledgeable managment teams behind you.

With two-thirds or more of your gaming revenue being derived from cash access services, coupled with the key operational importance of ticket redemption kiosks- we think it's worth your time to look at another option for your business and your valued patrons.

We hope once you learn more about who we are, what we offer, and how we price our solutions, you will conclude Sightline Payments is the superior choice for your business.


Kirk Sanford, Tom Sears, Diran Kludjian
Sightline Payments Founders and Management